- Accepts Etsy gift cards
M a t e r i a l s - (charm, chain, lobster clasp, and jump rings) are raw cut brass. The chain is dainty but strong. The charm is 12mm wide. For cleaning tips, visit my shop policies.
G i f t i n g - All necklaces come in a gift bag with the Geo Supply Co. logo. If you are ordering multiple items, let me know if you would like them in individual bags- if not, multiple necklaces will be packaged together.
P r o d u c t i o n - Since all orders are handmade by me, the production time can vary. Please take a moment to check my current production time on the main page of my shop.
C u s t o m i z a t i o n - Choose the number of your hexagon charms and chain length to customize your necklace. Charms offered: multiple circle charms with initial. FOR INITIAL CUSTOMIZATION, INCLUDE INITIAL INFO IN THE “NOTES TO GEOSUPPLYCO.” BOX. You're welcome to leave one or more of the charms blank - please clarify that choice in the notes section. If no customization info is left, the necklace will be sent with blank charms.
Payments are made through paypal or direct check out with a debit or credit card.
It is wise to make sure both your Etsy and Paypal addresses match up and are up to date before checking out. I want to make sure your order reaches its destination! If you are shipping to a different address or to a gift recipient, you may edit your address during checkout so the recipient's address is in the invoice.
I ship via USPS first class mail. Once the shipping label is printed, you will receive an email notifying you of the shipment with the tracking number included.
IMPORTANT: I am not financially responsible for any lost or stolen packages. Once the package has been handed over to the USPS, I am unable to control how long it takes to get to you or if it is lost. I cannot refund lost packages/orders.
At this time, I do not ship internationally.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Most jewelry items are not refundable as they are custom made and personalized solely for you. This includes: personalized items/or any item that I have somehow altered to your specifications. For non-customized pieces please message me.
I do not exchange chain lengths, so please be sure to select the correct length. Measure a necklace or bracelet you have already as a way to test out lengths you like. If your chain or earrings breaks, message me immediately. If for any reason a necklace is returned to me to be fixed, please note that you will need to cover the shipping costs.
All orders canceled will be subject to a $3 processing charge.
//FAQ// (Frequently Asked Questions)
For the stamped jewelry, can you stamp on both sides?
I cannot stamp on both sides because some of the impression will show through.
Do you give discounts for bulk purchases?
Yes, for 6 necklaces or more I offer a 20% off discount. Send me a message before ordering your necklaces and I'll give you the special 20% off code.
Where do I leave my custom details for my order?
When you check out, there will be an empty box that says "note to geosupplyco" and you will leave your information there. Be specific - the more details the better!
Do you ship internationally?
Yes, I do.
To help prevent tarnishing store your piece in a clean, dry anti-tarnish bag similar to the one provided. Do not wear your jewelry in the shower, hot tub, or swimming pool. Humidity can speed up the oxidation process that causes tarnish. Minimize jewelry contact to chemicals such as lotions, hairspray, and perfume.
How do you clean raw brass?
There are several tips on cleaning raw brass. I found this article (http://jewelrymakingjournal.com/how-to-clean-brass/) to be most helpful!